100% Fair Play

Games at RummyPlaza, are an individual's game of skill and not a team effort. Hence, as part of our 100% Fair Play the following aspects covered are to safeguard the true spirit of skill & competition in the Games at RummyPlaza, including online rummy.

Profanity/Abuse

We do not allow profane , threatening, vulgar, defamatory, racist or abusive/insulting, etc. chats in our chat window.

Begging/Solicitation

We do not allow players to beg for chips, whether it is game rewards, props, or real money. Begging is not allowed in any Rummy game at any time.

Chip Sales

Players are not allowed to participate in any discussions related to RummyPlaza chip sales within our chat facilities. Any such discussions, including proposals to add or sell chips in RummyPlaza chats, will be dealt with in a certain manner.

Malicious Behaviour

It is strictly prohibited for a User for any malicious or offensive behaviour, including collusion, fraud, spam, and/or harassment. Users shall not make statements about RummyPlaza that are untrue or would reasonably be considered to be derogatory or critical.

Report A Problem

We encourage players to help us become our eyes and ears. The cooperation of our players is a key part of making RummyPlaza a fun experience for everyone. Please do not make retaliatory inquiries or harassment, as this may cause the workload of customer service support to exceed control and lead to slow responses!

Your Username & UID

Your username is editable, and UID is a unique identification number that will identify you on RummyPlaza and will be seen by other players at the table. UID is assigned to you when you create your account and cannot be changed/modified. Your username is subject to rules and user agreements and can be edited and modified, but please use civilized information.

Privacy Policy

The User is strictly prohibited from using his/her User Identification to disclose personal information such as email address, website, telephone number and/or partial details that lead to such information. Users are strictly prohibited from using any personal information and accounts of others, and do not share your account and personal information to anyone else, anywhere.

Commercial Use

It is strictly prohibited for a UserID to be used for any commercial use whatsoever, including which promote any service or product.

Security

RummyPlaza is committed to ensuring high standards of security for all transactions RummyPlaza one of the most sophisticated tools of the industry to ensure your money is safe when you make a transaction with us and industry leading standards in detecting in-game fraud and collusion.

Secure Payments

• All transactions are encrypted with 2048-bit SSL

• All information is stored in a secure environment and is not shared with any third-party

• Prompt response to any issue, if found

• Continuous review of security measures

Fraud & Collusion Protection

• Games are monitored round the clock to detect any fraudulent behavior

• Anti-Collusion measures are undertaken before, during and after each game

Before Game Starts

• Seating is random, and no seat is prefixed for any game. Players, therefore have no control over selection of players on any table.

• To shuffle cards, the Random Number Generator used by RummyPlaza has been certified by iTech Labs, an IEC/ISO 17025 accredited testing laboratory.

• Players logged in from the same IP address are not allocated seats on the same table.

In-Play

Information about the playing cards is always encrypted, thereby preventing any third party from viewing the same.

Anti-fraud algorithms track every move (selection of cards, discards, melds, shows) by every player on every table round the clock.

Necessary checks have been implemented to analyze if 2 or more players are colluding during the course of a game/tournament. An alert is automatically raised if there are any signs of collusion. Suspected games are carefully scrutinized; if collusion is confirmed, accounts of players are blocked and their funds seized. Chips are returned to the Players who are affected by collusion.

After Game ends

• Players suspected of collusion are blocked from playing at the same table.